What is Intelligent Document Processing?

Intelligent Document Processing (IDP) uses artificial-intelligence-based technologies to process structured, semi-structured, and unstructured documents. Businesses employ Intelligent Document Processing as an integral part of their hyperautomation strategy. IDP enables straight-through processing of documents by automatically capturing, extracting, and processing data embedded in business documents, in just about any process in any industry.

The potential of IDP to contribute to increased efficiency and customer satisfaction is tremendous.  

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ABBYY Named 2022 Technology Leader of Intelligent Document Processing (IDP) in the Quadrant Knowledge Solutions SPARK Matrix

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Features & Benefits

Revolutionizing Intelligent Document Processing for enterprises

Vantage AI skills

Core AI skills to process any document

The Vantage platform comes with a set of core AI skills that provide the foundation for processing documents of any kind—structured, semi-structured, or unstructured, and all type of data including machine printed, hand printed, barcodes, signatures, and check boxes.

Vantage skills

Trained document skills to get off to a quick start

Trained skills can be quickly designed to understand and extract information from all types of documents, or users can browse the ABBYY Marketplace for pre-trained document skills—invoices, purchase orders, receipts, W-2 forms, utility bills, insurance claims—to save development time and gain quicker ROI.

document understanding with AI skills

No-code design of skills

Easy no-code skill designer allows citizen developers to design, train, and publish document skills for all types of structured and unstructured documents.

Vantage Skill Monitor

Monitor and analyze document processes

Measure and analyze the performance of all your deployed skills—so you can continuously improve and move your document process automation to the next level.

Vantage integration with Blue Prism, UiPath, and Automation Anywhere

Integrate with any intelligent automation system

Out-of-the-box integration with intelligent automation platforms including Blue Prism, UiPath, Automation Anywhere, and more makes all Vantage skills auto-discoverable from  RPA, BPM, Chatbots, mobile apps, and more.

Vantage online learning

Improve accuracy with continuous learning

Vantage skills are continuously getting smarter and more accurate over time, as new document variations and statistical data is collected during human-in-the-loop review. The impact of this makes your business processes more efficient over time and require less human intervention.

Turn Your Documents Into Data with Pre-Trained, Ready-to-Use Skills

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How Vantage Intelligent Document Processing works

Start with a skill from the ABBYY Marketplace, or train and publish skills, making them discoverable to any automation tool—RPA, BPM, ECM, systems of engagement, and mobile devices.



Show us ANY document
Out of the box...



We suggest a SKILL ready to process your document and data
Prebuilt process ready



Invoke SKILL from your platform:
Start right now...

Upload a document

Point Vantage to any business document—it’s ready out of the box to identify the document type and recommend the corresponding Vantage Skill.

Assign a Vantage document Skill

The system will suggest a prebuilt, ready-to-use Vantage Skill for processing your document and data, or you can search the ABBYY Marketplace for the exact document skill you need.
You can also design and train your own custom document skills using the Vantage Skill Designer. Publish your new skill to the Vantage Catalog, making it discoverable to any process automation platform or workflow.

Deploy automation

Your Vantage Skill is now ready to be invoked from any platform, including RPA, BCM, IA, IDP, and ECM. Use a pre-built connector or develop your own integration to other systems using the Vantage REST API.
Vantage monitors, measures, and analyzes the performance of all deployed skills, creating new learning models to enable continuous improvement.

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Vantage Intelligent Document Processing use cases

The easy-to-use, no-code Vantage platform can be utilized to set up and train Document, Classification, and Process Skills for just about any document type and flow. Intelligent Document Processing made simple and accessible.

process kyc documents

Customer onboarding & Know Your Customer (KYC)

Vantage provides digital workers with the skills that allow them to automatically read, route, and process documents typically required in KYC processes, enabling faster and better customer service from the first interaction during account opening and customer onboarding.

Find skills for KYC
process shipping documentation

Transportation & logistics

Digitize and automate the shipping documentation process for a variety of documents such as shipping instructions, waybills, receipts, and orders to expedite freight flow through forwarders, carriers, and customs clearance.

Find skills for Logistics
process banking documents

Loan processing

Empower your digital workforce with the necessary document skills to understand and process the diverse set of banking documents associated with lending.

Find skills for Lending
process insurance claims

Insurance claims processing

Build a new set of digital workers to augment your insurance claim process, eliminate human error, and speed up the processing and handling of insurance claims.

Find skills for Insurance

Vantage demo videos

Begin learning how ABBYY Vantage can change the way you process your documents and accelerate your digital transformation journey here.

Processing Your First Documents with Vantage

Learn how easy it is to get started with Vantage – upload your documents and Vantage will take care of the rest.

How to Create and Train a Vantage Document Skill

Learn how to use the Vantage Skill Designer to create and train a new Document Skill with just a few sample documents.

How to Create and Train a Classification Skill in ABBYY Vantage

Learn how to use the Vantage Skill Designer to train a new Classification Skill. You need just a few samples of each document class.

What our customers say

Our goal, always, is a faster, better and smarter eDiscovery process for our customers. And towards that end we seek to integrate tools and workflows to streamline the entire eDiscovery process. ABBYY IDP fits that bill.

Eddie Sheehy, Nuix’s CEO

Intelligent Document Processing (IDP) frequently asked questions

Intelligent Document Processing applies AI and machine learning techniques to enable technology to read and process content in documents like a human. While incoming business data arrives from a variety of sources—email and attachments, digital documents (e.g., PDF), faxes, paper scan images, etc.—IDP provides a time-saving, error-reducing results to ensure that the data from those document sources (structured, semi-structured, and unstructured) is automatically processed quicky and accurately.

No. While IDP does incorporate data capture, its capabilities are broader. IDP extends optical character recognition (OCR) and data capture technology to incorporate “intelligence” using machine learning, NLP, and other advance technologies, which adds more expert skill and decision-making to the processing of content.

No, IDP is not RPA. While RPA can automate repetitive tasks within defined business processes that run on data, RPA does not have the skills needed to understand the content in context and make skilled decisions. RPA can be augmented with Intelligent Document Processing such as ABBYY Vantage to acquire the skills needed to intelligently process document content. Learn more here.

The foundation of IDP, which is OCR, has been around for decades. But IDP today is much more than that. Legacy capture solutions rely on simple character recognition, templates, rules-based document processing, and basic data extraction and validation capabilities. With the addition of machine learning and natural language processing (NLP) delivered as pre-trained document “skill” models, modern IDP offers skilled reading and extraction of document data, with the ability to make decisions about what documents mean in the process, in the moment. Modern IDP more closely reflects the way humans process documents.

Businesses across industries have successfully implemented Intelligent Document Processing for content-centric processes, including Financial Services, Insurance, Transportation & Logistics, Supply Chain, Healthcare, and more. The best way to ensure success with an IDP implementation is to begin with process mining. This helps you first understand your process and the way content enables it, helping you determine where document automation can have the greatest impact.

With ABBYY Vantage, IDP is readily available and accessible to the business user or citizen developer. Vantage is the industry’s first low-code / no-code IDP platform that offers pre-built “document skills” that can immediately start understanding your business documents with basically no deployment time. Simply visit the ABBYY Marketplace, select the document skill that you need, and get started Intelligent Document Processing.

IDP captures and processes document data at far greater speeds and higher levels of accuracy than humans can achieve. Businesses can avoid the high cost and high error risk of manual data extraction while freeing employees to focus on more engaging tasks. IDP “bots” automatically create a digital trail and logs to increase transparency and streamline compliance management. Customer experiences benefit from greater efficiency in document-driven processes such as onboarding and account opening. IDP is also scalable according to the business’ specific needs, whether it handles 100 documents per day or thousands per minute.

Robotic process automation (RPA) platforms and other automation tools run on data, and IDP delivers that data by extracting it from documents such as invoices, purchase orders, applications, etc. The benefits of combining these two technologies include

  • Reduced costs and increased efficiency from automating manual document-driven tasks
  • Improved accuracy from reduced manual data entry and the associated error risk
  • Improved customer satisfaction from shortened turnaround times on customer-focused tasks such as insurance claims processing
  • ABBYY Vantage is an integral part of enterprise business processes: Add Vantage skills to business processes to deliver data insights from documents directly into enterprise systems such as BPM, RPA, ERP, ECM, chatbots, and more.
  • ABBYY Vantage integrates within specialized enterprise software applications: Integrate trained Vantage skills for specialized use cases like order-to-cash, claims processing, or customer onboarding to intelligently identify documents and extract data.
  • ABBYY Vantage connects with intelligent automation systems: Connect trained Vantage skills easily with RPA, BPM, and other automation platforms to automatically classify documents, extract data, and return the results to the digital worker or workflow process.

Check out the Vantage architecture for more detailed information.

Additional IDP resources

The top 5 Document Automation Skills for Accounts Payable

5 Document Skills for AP Automation in the ABBYY Marketplace


Download this checklist to see the five scenarios where ABBYY Document Skills can make an impact in Accounts Payable automation.

Download checklist
The Top 7 Document Automation Skills for Financial Services

7 Document Skills for Financial Services in the ABBYY Marketplace


Download this checklist to see the top seven document automation skills for the financial services industry. Re-think your document-centric processes to win in the “age of the customer.” 

Download checklist
Cards BPO 360X232

Revolutionize Your Document Processes with No-Code Technology


Easily unlock the data you need from your documents. Join us for this webinar to learn about the use cases and business outcomes you can achieve with a no-code Intelligent Document Processing (IDP) solution.

Watch webinar
The Top 7 Document Automation Skills for Transportation

7 Document Skills for Transportation & Logistics in the ABBYY Marketplace


Automating your document-centric shipping processes has just gotten easier. Download this checklist to see the top seven Document Skills for Transportation & Logistics available in the ABBYY Marketplace today!

Download checklist
Content Intelligence video

Turn Your Documents Into Data with Pre-Trained, Ready-to-Use Skills


How businesses can manage unstructured data and overcome challenges to automate document processes with Intelligent Document Processing platform ABBYY  Vantage.

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how to buy the right legaltech software

Go from Buying Apps to Building Them… with No Code!

White paper

Learn how ABBYY Vantage is helping Legal to thrive in the new work-from-home environment while increasing efficiency both inside and out of the traditional office.

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understanding unstructured content

The Inevitable Need for Understanding Content

White paper

Learn how to overcome unstructured content as an obstacle to automation using no-code / low-code approach.

Download white paper
Automating Document-Centric Business Processes | ABBYY Checklist

5 Steps to Intelligently Automating Document-Centric Business Processes

Buyer’s checklist

Download the buyer’s checklist and learn about the power of Content Intelligence in your quest to make your robots smarter and your document processes more efficient.

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Content Intelligence for Finance and Accounting

Content Intelligence for Finance and Accounting


ABBYY Content Intelligence technologies allow banks and financial institutions to automate a wide range of content-based processes including invoices, purchase orders, and sales orders.

Download eBook
ABBYY Vantage product information

Content Understanding for Document Processing Automation


ABBYY Vantage is a comprehensive platform that provides cognitive services and trained skills using artificial intelligence (AI) to understand business documents and extract meaning and insights in a human-like manner.

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